Frequently asked questions (FAQ)

Frequently Asked Questions



1. How can I take part in the trainings of the Welcoming programme?

A precondition to participation in the trainings is a referral to the programme. The existence of a referral to the programme is proven by a notification of enrolment into the Welcoming programme that is issued by the Police and Border Guard Board (PBGB) from 1st of August 2015

The PBGB will enrol and notify with a referral notification all foreign nationals who have legally resided in Estonia for less than 5 years and to whom the PBGB has issued:

  • temporary residence permit (third country nationals);
  • temporary right of residence (family member of an EU citizen);
  • EU citizens identification card (EU citizen who has acquired the right of residence in Estonia). 

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2. I have been granted a temporary residence permit / temporary right of residence or I have acquired the right of residence before 1 August 2015. Can I still participate in the Welcoming programme?

Yes, you have the right to participate if you have legally resided in Estonia for less than 5 years. 

In order to take part in the trainings of Welcoming programme, you need to obtain a referral. In order to obtain a referral, you must submit an application to the PBGB.  Applications for enrolment can be submitted here, by sending an e-mail (ppa@politsei.ee), by sending a regular mail (Politsei- ja Piirivalveamet, Pärnu mnt. 139, 15060, Tallinn), or personally in one of the PBGB service bureaus.

3. In which trainings am I eligible to participate in?

The Welcoming programme gives every new arrival the opportunity to freely select between the following thematic training modules: basic module; working and entrepreneurship; studying; research; family life and basic level language training (A1).

Please note! Only new arrivals under 15 years of age can participate in the training module for children and young people.

Please note! Only beneficiaries of international protection can participate in the training module for beneficiaries of international protection.

Please note! Beneficiaries of international protection cannot participate in the language training offered in the Welcoming programme.

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4. Do I have to obtain a separate referral for each training module and language training?

No, you do not have to do that. The referral issued by the PBGB is valid for a period of five years and gives you the right to participate once in every training module offered in the Welcoming programme. A new referral from the PBGB is not required for participating in another training module after successfully completing one module or the language training.

5. Can I participate in the programme more than once?

No, you cannot. You can participate in each module and the language training once.

6. For how long can I participate in the trainings?

New arrivals have the right to participate in all training modules and basic language training of the Welcoming programme over a period of 5 years. The 5-year period starts from: for citizens of EU upon acquisition of the right of residence in Estonia; for third country nationals upon the decision to grant them a residence permit and for family members of EU citizens upon the decision to grant them the right of residence.

7. I would like to participate in the Welcoming programme and I have submitted the respective application, but have not yet received the notification of enrolment. The PBGB and/or instructor has informed me that I am not eligible to participate in the trainings. Why? Which trainings am I eligible to participate in?

The purpose of the trainings offered in the Welcoming programme is to provide information and knowledge that helps with primary adaptation. If you have been residing in Estonia for a longer period, it is likely that you have already acquired that knowledge. If you are interested, you can view the materials of the trainings here:

Those foreign nationals who have been  residing in Estonia for more than five years and also those who have already successfully completed the Welcoming programme can participate in the integration trainings offered by the Integration Foundation. The integration trainings consist of the module of preparation for the citizenship exam, a culture module, a general language training module (levels A2, B1 and B2) and language and cultural immersion activities. These trainings will be offered starting from autumn 2015.

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Integration Foundation also offers information and counselling services about the existence and availability of public services and other activities that support integration via counselling centres, over the phone and on the Internet.

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8. Is participation compulsory?

No, it is not compulsory. Participation in the trainings offered in the Welcoming programme is voluntary.

9. Can non-participation or failure to successfully complete the Welcoming programme be a basis for refusal to grant or extend a residence permit or for the cancellation of a residence permit?

No, non-participation or failure to successfully complete the Welcoming programme does not result in any such sanctions.

10. How much does it cost to participate?

The Welcoming programme is state provided and participation in the trainings is free of charge.

11. How often do trainings take place? How big are the training groups?

The trainings take place at least twice a year. Information about training times is available on the frontpage.

A training group usually consists of 5-25 people.

12. What are the languages used in the trainings? In what languages are the information and study materials of the Welcoming programme available?

The trainings are in English and Russian. All of the information and study materials of the trainings are available in English and Russian.

Please note! The trainings of the international protection module are also provided upon demand in French and Arabic in addition to English and Russian.

13. Will my participation in the trainings be graded in any way?

No, no grades are given in the trainings and all progress monitoring is self-evaluatory or informational.

At the end of a training day of a module, you have to fill in a self-assessment and feedback form. 

At the end of the language training, you have to take a test and fill in a feedback form. 

At the very end of a training day, you´ll receive a confirmation certificate, which is given out by the instructor either digitally or issued on paper.

14. Who to contact if I have questions about the Welcoming programme and its trainings?

1) If you have questions about enrolment and notification of enrolment into the Welcoming programme, you can contact Police and Border Guard Board at ppa@politsei.ee.

2) If you have questions specifically about training modules and language training offered in the Welcoming programme or registering for a certain training, you can contact the instructors at:

• Basic module: basic@settleinestonia.ee

• Working and entrepreneurship: working@settleinestonia.ee

• studying: studying@settleinestonia.ee

• Research: research@settleinestonia.ee

• Family life: family@settleinestonia.ee

• Children and young people: children@settleinestonia.ee

• International protection: internationalprotection@settleinestonia.ee

• Language training: languagetraining@settleinestonia.ee

3) If you have questions about this website, you can contact the website editor at info@settleinestonia.ee.

4) If you have general questions about the Welcoming programme, you should send an e-mail to info@settleinestonia.ee.

15. Who is responsible for implementing the Welcoming programme?

The Welcoming programme is implemented by Ministry of the Interior of Estonia. If you need further information about issues concerning the implementation of the Welcoming programme (incl. media queries), please send an e-mail to info@siseministeerium.ee.

The Welcoming programme is funded by the European Social Fund (ESF), the Asylum, Migration and Integration Fund (AMIF) and the state budget.

16. In which cases will my expenditures for taking part in Welcoming programme training courses be reimbursed? What´s the reimbursement procedure?

Participants can apply for the reimbursement of transport and accommodation costs to participate in the trainings. Transport and accommodation costs will be reimbursed to applicants who have completed the training if the training venue is more than 50 km away from their place of residence and if their participation in the training can be proven in a format which can be reproduced in writing. Find detailed procedure and application form.

Last modified: Friday, 29 September 2017, 1:46 pm